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Philip Gifford and Associates /
location- Gateshead, Tyne and Wear
energy case study
Established in 2009, PG & A is one of the fastest growing independent chartered surveyor practices in the North East, managing over £140 million of property on behalf of a wide range of UK and International clients including Banks, SME companies, and private individuals. PG & A are members of The Royal Institution of Chartered Surveyors (RICS), the world’s leading professional real estate body, a sign of our commitment to high quality customer service.
Meeting with clients face to face provides the ability to openly talk about current issues and desired service levels needed by a client within the property sector. We quickly established the requirement for a dedicated Account Manager and to
provide the client with several additional bureau services in addition to our brokerage offering.
Upon meeting with the property team we also discovered that we could assist with meter installations at two sites, arrange a change of tenancy liaising with energy suppliers directly and supporting utility contracts.
In order to continue providing excellence to both landlord and tenant, PG & A were looking for utility consultants that could provide the most relevant and cost effective contracts whilst providing several key bureau services.
With a growing portfolio and multiple meters across a large geographic area it was essential that the client worked with a consultant able to service all meter profiles, tender through all suppliers and provide regular market intelligence supporting contract renewals.
As well as providing PG & A with a dedicated member of the team to manage the utility portfolio we were also able to offer;
Full no obligation review of all meters within property portfolio, highlighting; end dates, termination dates, rates and EAQs
Offer of backdated contracts where applicable negating out of contract rates
Support with change of tenancies and billing queries
Meter Read support and pre bill validation
Independent contract advice and support