Doncaster Racecourse

Doncaster Racecourse

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Doncaster Racecourse is the busiest dual purpose racecourse in the UK. Based in Doncaster, South Yorkshire, England it hosts a mixture of 36 National Hunt and Flat race meetings throughout the year, including the World’s oldest Classic horserace, the William Hill St Leger and the Racing Post Trophy. The site is a unique leisure venue for horse racing, events, private parties, corporate hospitality, conference facilities and weddings.

Objective

With a busy schedule of racing and a large number of private and corporate events each year, Doncaster Racecourse required a proactive Waste Management service that was both responsive and cost effective. Furthermore the site wished to divert waste from landfill at each opportunity.

Our Approach

First and foremost it was essential to appoint a dedicated Account Manager to look after the Doncaster Racecourse account, enabling a fast turn round for any changes to the waste schedule. Due to the sites size and fluctuating attendances, it was key that in order for the relationship to be a success, we needed our team to understand the customers' needs and requirements.

Our Solution

Following the site visit and introduction Blue Castle Group have ensured that Doncaster Racecourse receive the highest standards of service whilst keeping costs to a minimum.

The client also receives;

  • Regular site visits in order to continue with improvements
  • Monthly reporting highlighting recycling rates
  • Dedicated Account Manager and consolidated invoicing
  • Extremely fast response time through dedicated customer care team, Account Manager, Operations team & Compliance support
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"I would like to take this opportunity to express my appreciation for all the hard work and support from all of your team during the St Leger Festival. Without your commitment the event could not have been such a huge success. Again the event was blessed with great crowds and in general good weather. The event presented a number of challenges but everyone within the racecourse and external contractors pulled together to allow the St Leger Festival 2016 to be a magnificent occasion."

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